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Moving a ticket to another project

Moving a ticket to another project

Hi there,

Could you please advise, why the option for choosing destination project disappeared when trying to move a ticket to another project?

move ticket.PNG

Thanks in advance

4 answers

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yes, I'm attaching a screenshot admin role.PNG

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create issues.PNG

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Are you in any of those roles?

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I'm with "Administrator" permissions for all projects, i've never had this problem till now.

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Admin does not mean "can see/do everything" (rightly, it's a bad thing to do it that way), it means you are an admin.

Check who can create issues, I would guess that you do not have the right to do it.

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If a project is not offered to you in the new project field, then you don't have "create issue" permission in that project.

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Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

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