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Multiple Approves - only 1 approval needed - additional approvers get "BAD error"

Colleen Gotling
Contributor
September 1, 2023

Here is the situation.  I have 2 people set up as approvers but I really only need one of them to approve it for the issues to proceed.  This is happening.  However, fi the 2nd person also tries to approve after it has already been approved that get this message that makes it look like something bad happened when really all that happened was that the request was already approved.   Is there any way that I can either change the verbiage on the error message or not show it at all?

bad error.PNG

1 answer

1 vote
Mikael Sandberg
Community Champion
September 1, 2023

You cannot change the verbiage, but a way around it is to add each approver as request participants, that way they will have access to the request even if they do not need to approve it anymore.

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