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Multiple domains one jira user

Martin Svensson
Contributor
October 11, 2022

Is it possible to sync two domains with different domain suffix to one jira user in internal directory?

I've set the unique user from guid to an attribute that is the same in both active directory.

1 answer

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Brant Schroeder
Community Champion
October 12, 2022

@Martin Svensson Do you mean that the user in Jira would be associated with two emails on their Jira account the answer is no.  If you mean that the Jira user is being associated with AD and they have multiple email aliases in AD then the answer is it depends.  If you do get it to work they would still only be able to login to Jira using the primary email address that is syncing.  This could be confusing to the user if they know about both addresses and are able to login to other systems with either address.

Martin Svensson
Contributor
October 24, 2022

Okay, you know what makes it unusable? I use an sso app for login, it provides the option to use regex to use multiple email addresses. could that be an option? Do you have any other idea how I could link multiple domains to a unique jira user?

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