My automation flow is not transited

[Jedsada R_]

I use free license and create automation to transit from open to 1st approval. It works fine when I tested it on yesterday. However, I test again today and fail by no reason. Can anyone give me a clue how to resolve it.

[Trudy Claspill]

Hello @Jedsada R_ 

In order to understand why the messages in the Audit Log are appearing we need to see the automation rule. Please provide screen images showing the entire automation rule in one image and the details of the Condition steps in the rule.

[Ollie Guan]

Hi @Jedsada R_ ,

Read more about automation limits

https://support.atlassian.com/cloud-automation/docs/how-is-my-usage-calculated/

https://support.atlassian.com/cloud-automation/docs/automation-service-limits/