NPS For Jira Cloud

[Shweta Singh]

I don't see the option to change 'rating type' to emoticon or stars in my app. The documentation states that there is an option but not for me.

App - https://marketplace.atlassian.com/apps/1217893/nps-survey-for-jira

Documentation reference: https://candylio.atlassian.net/wiki/spaces/CSE/pages/2499543056/Email+Template+NPS

[Dirk Ronsmans]

Hi @Shweta Singh 

You might want to reach out the app vendor support directly for this:

https://candyliosoftware.atlassian.net/servicedesk/customer/portal/3

[Marc - Devoteam]

Hi @Shweta Singh 

Welcome to the community

Hi I tried the app and caon confirm the option is not in the General Tab.

So I would reach out to the vendor as @Dirk Ronsmans already mentioned