Need an Automation rule to disable the field

[Asmath Basha S]

We need to disable the field Vendor Name if we select the field Type of Candidate as Employee. But if we select Type of Candidate as Consultant at the time Vendor Name field need to display.

Field details : Select List (single choice)

Type of Candidate - Employee

                                - Consultant

For that we need an Automation rule or some logics to get this.

[Stefan Salzl · Accepted solution]

Hi @Asmath Basha S 

There is no automation rule that could do this.

As far as I know (tbh I‘m not specialist for service management) there is the functionality of forms in servicemanagement. the fields within the form can than act dynamically according to each other.

https://support.atlassian.com/jira-service-management-cloud/docs/what-are-forms/

Best
Stefan

[Asmath Basha S]

Thanks @Stefan Salzl  Let me check in the forms.

[Stefan Salzl]

@Asmath Basha S 

Thanks for your feedback. In case this was helpful and/or could even solve your problem please consider to hit the accept button.

This makes it easier for other users to find an appropriate solution when faced with similiar problems.

Thanks in advance.

Best
Stefan

[Asmath Basha S]

@Stefan Salzl 

Yeah sure. Will update here.

Thanks for your response.