Need to edit the customer request information panel in jira issue form
Please find the attached screen shot
thanks for your question. The display information is actually determined from the user information of the reporter.
To me it looks like the reporting emailaddress has no display name added, as this person has never signed in (which makes sense, as it is a noreply address)
I guess there is nothing else you can change here, except the information of the user. 😕
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