New JSM View

[Davide Cascapera]

Hi Team,

in the new view I'm not able to see the issues count in the queues list, Do you know if it is possible to see it again?

Thanks in advance

Regards

[Marc - Devoteam · Accepted solution]

Hi @Davide Cascapera 

I see the same behaviour.

I think contacting Atlassian Support is our only option.

[Davide Cascapera]

Hi @Marc - Devoteam ,

thanks for your feedback I will open a ticket to Atlassian support. I hope ca nbe there fast with some update

Regards

[Trudy Claspill · Accepted solution]

Hello @Davide Cascapera 

I looked at a JSM instance that does not yet have the new navigation. There I don't see counts in the All Queues display, but rather only for the queues in a Priority Group.

I see the same in a system with the new navigation.

So, it doesn't seem like there was a change made in the new navigation in this regard.

I am not a regular user of JSM though, so maybe I'm missing something.

[Davide Cascapera]

Hi @Trudy Claspill 

Thanks for your answer, yesterday i' opened a ticket to Atlassian support, and  was told that it was a loading problem due to the large number of requests to switch in the new Jira Cloud view.

But from this morning, the queue numbers have reappeared.

Best Regards