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New Navigation: Link to View Ticket on Portal Missing

David_Laing
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April 23, 2025

I'm trialling the new navigation for our helpdesk project in JSM currently, and cannot find the link to view a ticket in the portal that existed in the old navigation. It used to be located directly beneath the ticket title when viewing the ticket in the project, but now seems to be nowhere at all.

Please let me know if this feature is still available, or if it has been removed. If possible we would like to know if it will be re-added, if it has been removed, please?

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David_Laing
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 23, 2025

Answering myself: Seems it has been enabled since I raised this, as it's appeared back where it was previously.

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