New custom fields for automation

[Emmanuel F-D]

Hi

I have created a new custom field to be able to make an automation that will fill this field according to the language but I don't see it in the list when I make my automation.

Thanks

[Mikael Sandberg]

Did you access the automation after you created the custom field? You may want to close the tab with the automation and then come back to it. If you have an open session of the automation page when you create a new field, that field is not picked up.

[Alex Koxaras -Relational-]

Hi @Emmanuel F-D 

There is a chance that the field you have created is not supported in the Jira Automation as you can see in the picture below:

However, as the message clearly states, you can use the advance JSON edit to input the value in your field. More about advance editing here: https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/

Hope that helps!

Alex

[Joseph Chung Yin]

@Emmanuel F-D -

In addition to what @Mikael Sandberg stated, have to try to search for the custom field by key in the name in the search box or scrolling further down in the dropdown list.  NOTE - the field names for custom fields are always located at the end of the list.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.