Not all columns in queue have sort option

[Jennifer Oneill]

There are a couple columns which are not sortable in the queue. Anyone experience this and know what to do to fix?

[Fabio Racobaldo _Herzum_]

Hi @Jennifer Oneill ,

please specify field type that are not sortable in your queue and verify that each of them has a search template defined.

Hope this helps,

Fabio

[Jennifer Oneill]

short and long text fields not sortable.  not sure what you mean by search template.

[Fabio Racobaldo _Herzum_]

please check that custom fields have a searcher defined. As JIRA Admin go to Administration -> Issues -> Custom fields. Then search these fields (one per time) and edit details in order to check if it contains a searcher defined.

Fabio

[Jennifer Oneill]

Yes, they all have Free Text Searcher set