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Notification confusion

simon.marshall
I'm New Here
I'm New Here
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October 22, 2019

We've set up our notification preferences as in the screenshot attached because we don't want users getting hundreds of emails and we use the iOS and Mac apps to use Jira. 

We get push notifications when we want them, however, when we go into the "Notifications" tab in the iOS/Mac app it is always empty?

 

We switched off "Notification of your changes" because it makes no sense to have a notification when you do something... you know when you've done something!

But... we still get iOS/Mac notifications for for actions that are made by the current user.

 

Screenshot 2019-10-22 at 12.12.35.png

Screenshot 2019-10-22 at 12.19.32.png

 

Screenshot 2019-10-22 at 12.20.42.png

1 answer

0 votes
Hannah McKenzie
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 27, 2019

Thanks for reaching out @simon.marshall. Are your notifications absent from the web version's notification page as well? (The bottom-left bell icon.)

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