Notification on slack channel when overall ticket counts reaches number X

[Raj]

Hi Team,
Have you ever implemented below kind of automation between Sack and JIRA(cloud).

Task- Whenever overall Open ticket count in our JIRA Board cross let say 10 ,it should trigger a message in our one of slack channel.

[Mark Segall]

Hi @Raj and welcome to the community!

You could do something like this:

• TRIGGER: Issue Transitioned (To YOURSTATUS)
• ACTION: Lookup Issues

  • status = YOURSTATUS

• CONDITION (Advanced):
  • {{lookupIssues.size}}
    Greater Than
    9
• ACTION: Send Slack Message
  
  • There are {{lookupIssues.size}} open issues

[Raj]

Thanks alot Mark for quick response :) 

Unfortunately i am not able to find Lookup under actions, is there any other way to achieve same goal? 

[Mark Segall]

Hmm - The question tags indicate you're on Cloud, but based upon your screenshot it appears you're on Server/Data Center?  If this is the case, you will not have the lookup issues action.

The only workaround I'm aware of is having something run on a schedule like this:

• TRIGGER: Scheduled (Your desired frequency)
• CONDITION (Advanced):
  • {{issues.size}}
    Greater Than
    9
• ACTION: Send Slack Message
  
  • There are {{issues.size}} open issues