Hi Rom,
If you are referring to an Incident issue/ticket, we have an ongoing feature request for this: JRACLOUD-11953 Show notification history within an issue
We recommend that you hit the Vote for this issue button, watch the ticket for future updates, and leave a comment to convey the impacts you experience to our product team.
Our Implementation of New Features Policy provides insights into our prioritisation process.
Currently, you can only see notifications that failed to be sent under Customer Notification Logs in your project.
In addition, if you are looking for a notification history in the Alert, this is covered already within the Activity Logs.
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