Old vs New Navigation - Organizations and Customers

Hi All

In the old navigation menus, our Service Desk Team could access, update and edit the customers and organizations.

However, in the new navigation it appears that the users need Project setting access and Jira setting access to do the same.

Am I missing something? How can ordinary Service Desk Team member access and maintain organizations and customers?

1 answer

2 votes

Answer accepted

In the new GUI, these options are on the "Directory" option in the project.

There is no need to be project administrator.

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Thank you very much. The one place I did not look.

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CLOUD

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Product Admin