Only one Project has the Threaded Comment ability

[Robbie Ingram]

Hello, 

I noticed that one of the Projects on my instance allows you to reply in line to comments (threaded comments). 

This Project is a Software Project. 

There is no Marketplace Apps enabled in the Jira Admin Settings (that I can see) that would allow this. 

Any idea why this would be the case? Personally I see it as an extremely useful feature and would like to allow on all Projects if possible. But I cant determine why it's enabled on this Project only. 

Thank you. 

Robbie

[Ankit Srivastava · Accepted solution]

Hi @Robbie Ingram 

Greetings of the day!

Yes they have enable the Reply/Threaded/Nested comment for Jira projects (Software / Business projects)  - Team Managed & Company Managed from1st Apil'25 onwards.

https://jira.atlassian.com/browse/JRACLOUD-3406

But not for JSM
https://jira.atlassian.com/browse/JSDCLOUD-16337

Please confirm is your project is in Jira or JSM.

Hope this will help.

Thanks,
Ankit Srivastava

[Robbie Ingram]

Hi @Ankit Srivastava , 

Ok thanks, that makes sense. We have Jira and JSM. 

Do you know if there a plan to roll out Threaded Comments in JSM?

Thanks,

Robbie 

[Ankit Srivastava]

Hi @Robbie Ingram 

I recommend adding yourself as a watcher on this ticket: https://jira.atlassian.com/browse/JSDCLOUD-16337. This way, you'll receive updates directly.

Thank you!

[Robbie Ingram]

Great, thanks for confirming @Ankit Srivastava