Organisation Permissions

[Brandon Elie]

Quick question - do the organisation permissions supersede the project permissions?

i.e. if the Browse Project permission is set to Service Project Customer - Portal Access but they're not in the organisation in the project, they won't have access?

[Marc - Devoteam]

Hi @Brandon Elie 

No Based on the permission scheme access is determined.

The Organisation feature is for ordering user in a group, based on the custom permissions set on a JSM project customers can only share tickets with customers in their organisation or other organisations or any customer on the project.

Or are you referring to something else?