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Organization added

sankalp_khare September 12, 2025

Hello Team,
We have implemented domain-based filtering, where the domain is specified so that whenever a user is added to the organization, they are automatically added to a specific project. However, we are unsure where to verify if the customer has been added to the organization. In the Customers tab we are able to see this, but in the Organizations tab we are not able to find it.
Screenshot 2025-09-12 at 12.14.07.pngScreenshot 2025-09-12 at 12.13.32.png

1 answer

0 votes
Akhand Pratap Singh
Community Champion
September 12, 2025

Hello @sankalp_khare ,

G'day Welcome to Atlassian Community!!

To verify customers within an organization:
  1. Go to Jira Settings: Access your Jira site's settings and click on Products
  2. Navigate to Organization Management:
    • From Products > Jira Service Management > Organization management. 
    • Select the appropriate account, whether it is the correct or a different organization for the product. 
  3. View Organization Details: Select a specific organization from the list to view its details. This view will show you the users associated with that organization

Best Regards,
Akhand Pratap Singh

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