Out Of Office Apps

[Mason Bly]

Hi Everyone.
I'm looking for an app that allows agents to be notified when someone that is pinged in a ticket is Out Of Office. Do any of you know of an app that has this feature? I've seen ones that notify when agents are OOO but this would be fore anyone that is pinged... reporters, customer users, licensed agent users.... anyone. 
Thanks in advance.
Mason

[Mark Higgins]

Hi @Mason Bly 

Welcome to the community.

Do you have premium?

Reason I ask is that GLintech have created a small app, for Out of Office, that allows you to assign another person, for ticket assignment or approver assignment, should a person be on leave, and its based in Assets. 

So, it does not ping you, but it does allow you to manage OOO, in a simple way.

Its only new.

There are a dew others in the market place for OOO as well.

Hope this helps

Regards

Mark