Person who setup the Automated Rules is no longer with Company

[nigel.bannister]

Hi all,

We have some really good Auto rules in our Jira - for example a case being set to Closed after been resolved etc.

The issue I have is - the person who designed the automation Rules is no longer with the company, and his Name still shows when the Rule actions.....

Where in Jira Admin is the setting for the Automation admin?

[Marco Brundel · Accepted solution]

Hi Nigel,

Have a look at Automation in de projectsettings of the project

Xxx.atlassian.net/projects/PROJECTKEY/settings/automation

and choose for the icon next to "Add rule".

Is this the place you are looking for?

Regards,
Marco

[nigel.bannister]

Hi Marco -

THANK YOU...

yes, that is where I need to go.

However, when I change the name, it is not being accepted? The dropdown shows "no options".

Is this because the rules were setup by the previous Site Admin?

Do I need to reset up the Rules in order to be the name in the frame :-)

Nigel

[Marco Brundel]

Which users have rights to the JIRA project?
Can you choose 1 of these people?

[nigel.bannister]

Ah - I see.

Understood - so pick one of the other Site Admins who has the same access/rights.

Thanks mate -

Got it.

N

[Sajit Nair]

hello @nigel.bannister  - Welcome to the community.
You can check out this page - Link 
This should tell you how to edit your automation rules. 
Let us know if you need more help. Thanks.