I have an automation rule that sets the Summary for issues of a given request type:
{{issue.summary}} by {{issue.reporter.displayName}} - {{customfield_12570.value}}
The placeholder {{customfield_12570.value}} worked fine with a field of type Checkbox, but now I have an Assets Custom Field there instead and getting the values is a bit more complicated.
In the REST view, the new field appears like this:
"customfield_12693": [
{
"workspaceId": "869e85a4-ad59-462f-8b36-6dec6f057aaf",
"id": "869e85a4-ad59-462f-8b36-6dec6f057aaf:15",
"objectId": "15"
},
I wonder if there is some way to get the object name from the objectId and use that in a placeholder.
Can you share a sceeenshot of the object so we can see all attributes. Normally you would target an object customfield by targeting the actual attribute like customfield_xxx.attributename but this can vary based on the attribute being as simple as a name or reference for example. A screenshot would help.
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The following should work:
{{issue.summary}} by {{issue.reporter.displayName}} - {{customfield_12570.Name}}
Let me know if this worked and if this solved your issue please accept this answer.
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