Hello Atlassians!
I am setting up a demo to present JSM at the company and would need help with one thing that I can't figure out by myself :D
Below is my end goal:
However... Currently the Affect Equipment field (on the right) can't autopopulate itself. I've narrowed it down to a manual dropdown which only shows Insight objects of the type Laptop which is assigned to the Reporter.
(Disregard the currentUser() in the picture, I typed the wrong variable... haha)
Which brings me to my question:
Is there any way I can make the field populate itself?
Let me know if I need to provide more info on anything.
Edit: Mikael's response below worked! Amazing!
Yes, you can get it done by using automation, this is what my automation looks like that sets the link asset field:
Thank you so much! Will try to set this up tonight!
And thanks for giving me the right variable, for some reason I used currentUser() and was happy with the results, because I myself was also the reporter so I didn't see any issue with what was shown... Wasn't until I tried to create a ticket in my colleague's name that I noticed that it still displayed the asset linked to me....
🥳
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