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Possible to @ mention/<tag> a SD customer in a comment?

Brandon Halbig
Brandon Halbig
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December 19, 2014

Is is possible to tag a service desk customer in an issue comment (example: @johndoe)...or does the customer have to consume a user/JIRA license in order to be mentioned in tags? 

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Boris Berenberg
Boris Berenberg
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December 19, 2014

What would the tag accomplish? If they can see the issue, commenting on it will send them an email. If they can not see the issue, a mention will not do anything.

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