Project Automation IF ELSE not worrking
Trying to build an alert email for users if they give a ticket a really long title over 100 characters that will also truncate the title for our queue. Problem I'm running into is the Project automation sends the alert email regardless of the length if the summary. The truncation works as intended. Not sure why just the email part disregards the IF statement. Below is all I have in the automation.
1 answer
Fahad Siddiqui
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Fahad Siddiqui
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
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