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Project automation of an XML file

Stefan Speck
Stefan Speck
Contributor
March 6, 2024


uur customer would like an automatic export of an XML file with all the ticket information to be sent to the customer by email when a ticket is "Completed" or "Closed". Is this possible?

If this is possible, how exactly can this be set up in the automation? I am very inexperienced with automations.

Best regards

Stefan

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