Hi,
I have two JSM projects which we want to receive emails from external domains and then convert these emails into Jira tickets.
However, for this to happen it looks like I need to make the project as Public? Which is something I want do not want to opt for. Is there a way I can have specific email domains such as @Example.com or @git.com be able to send emails to these projects?
@Swaroop Kumar I believe that this is what you are asking about https://community.atlassian.com/t5/Jira-Service-Management-articles/Use-email-domains-to-restrict-external-customer-sign-up-for-your/ba-p/2036372
This is available on the premium plan.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.