Query most popular Article from Jira service desk Knowledge center

[marcelo]

Hi, i can already search via Service Desk API the articles.
I need to get the most popular/viewed Articles.

https://foobar./rest/servicedeskapi/knowledgebase/article

How can i achieve it.

Also how can i get all the articles at once, as if i don't have a query like 'query=title?"febo"' the endpoint say that i need to have the query field.

Thanks in advance.

Marcelo Carneiro.

[Angélica Luz]

Hello Marcelo,

Thank you for reaching out to Atlassian Community!

Checking the documentation and also internally, I didn't find any API that would show the most popular article or the list of articles.

With that said, I believe that it will not be possible to query this information at the moment.

There is no feature request suggesting this, so please, feel free to raise one on jira.atlassian.com (project JSDCLOUD) adding more information about why this feature is important for your environment.

Regards,
Angélica

[Marcelo Carneiro]

Thanks Angélica for your time on this.

I'll find time to raise this up on Jira JSDCLOUD.

Best.