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Queues - managing multiple issues - expand possible actions

Helen Kristoffersen December 8, 2023

Hi, 

I have a question regarding managing multiple issues in a queue:

When you select multiple issues in a queue you have these actions to chose from: Assign, Watch/Stop watching, Delete, Add a comment and Link.

Is it possible to expand the variations of actions? E.g. change a variation within the topics set up in the columns in the queue.

E.g. I have set up a queue and one of the columns sections is what Region an issues is placed - and I would like to select issues from the queue and be able to change the Region for the selected issues.

Greetings, 
Helen, DK

2 answers

2 accepted

2 votes
Answer accepted
Marc - Devoteam
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December 8, 2023

Hi @Helen Kristoffersen 

No there are no options to extend these actions.

You could raise a feature request at Atlassian to have this feature for custom field options as well.

Request can be raised on: https://jira.atlassian.com/ 

Helen Kristoffersen December 8, 2023

Thank you, Marc - I will look into creating a request for this feature

Like Marc - Devoteam likes this
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Answer accepted
Hannes Obweger - JXL for Jira
Atlassian Partner
December 9, 2023

Hi @Helen Kristoffersen

if you're open to solutions from the Atlassian Marketplace, you may like the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields - including all JSM fields, like for example SLAs - much like you’d do in e.g. Excel or Google Sheets. As every JXL sheet is powered by a JQL statement, many of our customers use JXL sheets as an extension or alternative to queues - e.g. like so:

jsm-field-edit.gif

JSM use cases also often benefit from JXL's many advanced features, such as support for configurable issue hierarchies, to issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best

Hannes

Helen Kristoffersen December 12, 2023

Thanks for your input, Hannes! I will bring to my team and tell them to check the marketplace - and we will get back to you if it is a solution we would be interested to implement :) Helen

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