REST API - Requests raised on behalf of someone not showed in customer requests

[Paolo Di Bello]

TLDR; How can I share my request with my organization through the Jira REST API?

Participants can be used just to share the request to each individual users. 

Should I get all the users in the organization and add them in the requestParticipants field?

{{url}}/rest/servicedeskapi/organization/{organizationId}/user

The requests are not shared with me.
Can I set with whom I want to share the request with? 
I want to share the raised request say to an organization for example. How can I do that?

I can create a customer request on behalf of someone and get a response back saying that the request was created. 

Here is the body of my request

But I am experiencing some weird behavior

I cannot  see  the requests  raised by someone either by using the customer portal   

{{url}}/servicedesk/customer/user/requests?reporter=all&page=1

or by using the REST API:

{{protocol}}://{{host}}/{{basePath}}rest/servicedeskapi/request?serviceDeskId={{serviceDeskId}}

I cannot get them to show even if I try to raise the request on behalf of someone using the customer portal because I need to share it with either me or to an organization I am in. 

I can see the requests in the queue.  

[Paolo Di Bello]

The requests were not shared with me. That's it. 

How can I set with whom I want to share the request with? 

I want to share the raised request with an organization for example