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Añadir campo de solo lectura en pantalla de vista de service desj

Hector Fernandez Román
Hector Fernandez Román
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June 9, 2022

Hola

No encuentro la manera de mostrarle al usuario de sevices desk un campo personalizado que rellena el agente, pero que no lo pueda modificar el usuario.

Lo mismo con el campo Tiempo realizado del add-on Tempo.

¿Cómo se realiza esta acción?. Gracias.

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Juan Emilio Tavarez
Juan Emilio Tavarez
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March 13, 2025

Necesito esta misma información. Igual tengo un campo fecha que no quiero que se edite una vez se llene.

 

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