ACP-420 Managing Jira Service Projects for Cloud Certification study guide

[DIEGO LEONEL ORELLANA ROLDAN]

As an organization we want to get certified.

In the certification main page there is this statement:

"

Training and experience

We recommend having at least one year of experience administering Jira service projects before taking this exam.

• Enroll in Managing Jira Service Projects. Build on this foundation with experience before starting to prepare for the exam.

"

When I click the link I'm redirected to the free  course pack "Managing Jira service projects Data Center".

Does it work for cloud too? 

Thanks in advance.

[Walter Buggenhout · Accepted solution]

Hi @DIEGO LEONEL ORELLANA ROLDAN and welcome to the Community!

That must be a mistake. Jira Data Center and Cloud are quite different, so I would definitely recommend reviewing proper Cloud courses instead in addition to the exam topics listed on the certification main page. The following courses might be more appropriate:

• Setting up ITSM projects in JSM 
• Explore Service Project Administration 

Hope this helps!

[DIEGO LEONEL ORELLANA ROLDAN]

Thank you very much for your answer.  Is there a way to find courses specific for JSM Admins? 

[Hans Polder _Devoteam_]

@DIEGO LEONEL ORELLANA ROLDAN ,

I agree, this is a bit confusing. It took some time, but I think I found the course you're looking for:

https://university.atlassian.com/student/path/1540324-managing-jira-projects-cloud?sid=d070c751-2f46-49f4-910d-75e1eb8a5bf8&sid_i=21

@Ree Kent , could you look at this as well? When opening the learning path for ACP420 (cloud), the link refers to Data Center for me too.

[Walter Buggenhout]

That one definitely might be useful too to get familiar with project settings in the Jira platform, @Hans Polder _Devoteam_ - but it is for Jira (Software), not JSM.

[DIEGO LEONEL ORELLANA ROLDAN]

Hi. I appreciate your answers. We use Jira Software too so definitely could help.

[Joanna Thurmann]

Greetings community,

Great news. 🎉 Certification Update Alert: Managing Jira Service Projects for Cloud got an overhaul! 🎉

This refresh ensures that this certification stays aligned with the latest features and best practices in Jira Service Management (JSM) on Atlassian Cloud. 

Check out exam certification page to see what's being tested, to download the Exam Topics pdf, and start preparing for free.

There are lots of cert prep resources and sample questions. Good luck to everyone!

[Ree Kent]

Hello @DIEGO LEONEL ORELLANA ROLDAN ,

We will look into this... Thanks!

[DIEGO LEONEL ORELLANA ROLDAN]

Hi @Ree Kent , thank you for your answer. Reviewing the Exam Topics: ACP-420 Managing Service Projects for Cloud, It has some broken links. e.g Free Course: SLAs in Jira Service Management.

Good day.