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About automation system rules in JSM

青山 明
青山 明
Contributor
January 30, 2024

About automation system rules in JSM. System rules are automatically created when you use certain templates. However, some parts may not be created. The uncreated automation exists in the library, but when I try to open it I get a message saying I don't have administrator privileges and should verify. The account when logging in is an organization administrator. Why can't I open it? What other permissions do I need?

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青山 明
青山 明
Contributor
February 1, 2024

 

 

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Richard Scholtes
Richard Scholtes
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February 1, 2024

can you give me a screenshot? I am not 100% sure what you mean by "automation system rules"

 

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青山 明
青山 明
Contributor
February 1, 2024

Thank you for your reply.
This is described in the document at the URL below.

What are system rules in Atlassian Automation? | Cloud automation Cloud | Atlassian Support

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