Add label to comments

[Zekai Huang]

Hi all, 

In Jira Service management and Software management project, we need a way to distinguish certain comments from the rest. We are currently using hashtag, but prefer some sort of button or dropdown choices to choose from so that users don't have to remember the different choices. 

[Melek Jebnoun_Vectors_]

Hello Zekai,

Hope you're doing good.

My name is Melek and I'm Vectors' CPO.

I was doing some research on the community and I found your question.

By the end of last year we created an App called "Comment Toolkit for Jira". This app gives you the ability to create labels and then add them to ticket comments (in JSM or JIRA) in order to be able to filter issue comment based on a specific label, filter issues via JQL and label or even launch automation based on comment labels.

If you're still searching for the use case please have a look on the App and give it a try!  https://marketplace.atlassian.com/apps/1235579/comment-toolkit-for-jira

We would be pleased to demo it if you prefer or assist you for any additional need or feature via our support portal support.covectors.io

Many thanks

[Zekai Huang]

Alternatively, if we can add custom activities, that would work.