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Add request participants in cc for outgoing mails

Alexander Bauer
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March 4, 2020

Hello,

when i answer a request via comment, the customer and the request participants each receive an email, without knowing that the other received one as awell.

How can i tell JSD to add the request participants to CC when i answer a request.

2 answers

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Answer accepted
Hernan Halabi - Elite IT Consulting Group
Community Champion
March 4, 2020

@Alexander Bauer as far as I know, that's not possible to configure, specially on cloud. 

0 votes
Zeynep Ö_
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January 29, 2021

Hello,

do you know if there meanwhile exists a solution on this issue?

Thanks,

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