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Adding Customer Details , Address , email address and telephone number

brian_mamo
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October 13, 2020

Is there a way to add customer details such as Customer Address Contact person and telephone number . thanks 

1 answer

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Kate Pawlak _Appsvio_
Community Champion
October 13, 2020

Hi,

In the native Jira Service Desk, you can't collect any more information than email, name, and surname. It's possible using our app Customer Details for Jira Service Management which is available for all JSM hostings.

Best regards,

Kate from Appsvio

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