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Adding a conditional field to a Service Request form

Bryan Back
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September 13, 2024

I am trying to create a custom field appear/allowed to be written by the requester when an answer from a previous custom field is chosen. It is similar to a Cascading Field where the first field has a dropdown however the second field should be a textbox and can only be accessible if a specific field is chosen. 

 

Is this feature possible?

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Yash_reddy
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September 13, 2024

hi Bryan 

Here is the documentation which might help with setup https://confluence.atlassian.com/jirakb/add-a-conditional-field-to-your-project-using-forms-1188419353.html

Please let me know if it worked.

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John Funk
Community Champion
September 14, 2024

Hi Bryan - Welcome to the Atlassian Community!

You need to create an advanced form instead of the built in Request Type form.

Go to Project Settings > Forms

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