Adding variables to the Summary of a subtask

[Carla Norman]

I have pulled 2 variables from the Description of the trigger issue.  These variables can be added one at a time to the subject of the subtask that the automation is creating but I can not get both variables to work.

Trying to set the summary to:

{{NewHireName}} - Add to Click Armor - {{DueDate}}

The error is:

The summary is invalid because it contains newline characters. (summary) I've been very careful typing them in a million times.
I'm hoping its a quick fix, thank you so much for reading!

[Trudy Claspill · Accepted solution]

Hello @Carla Norman 

Please show us the steps you are using to set those variables.

In the Description field is the text you are trying to extract at the end of a line of text, with additional lines of text following them?

[Trudy Claspill]

Try adding the trim() function to remove white space at the start and end of the retrieved substring.

{{issue.Description.substringBetween("a","c").trim()}}

[Carla Norman]

{{issue.description.substringBetween("Preferred Full Name: ","Personal").trim()}}

This worked!!

Thank you, brilliant community!

[Joseph Chung Yin]

@Carla Norman -

Can you share some more information on your automation rule setup, especially on your local variable setup?

Please advise, so we can assist you further.

Best, Joseph Chung Yin

[Carla Norman]

I think the issue stems from where I'm grabbing the text for the variables.  
Description of trigger issue:

Last Name: Durham
Preferred Full Name: Bill Durham
Personal Email Address:

There would be a new line character after the name that I need to remove?