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Additional ticket form

Bryan Tito
Contributor
November 18, 2022

Hi Everyone, is there a way or an application on Atlassian to replicate this freshservice feature when creating a ticket? When filling up a form for this particular department, the requester can also fill up another form for other department on that same form page.

2 answers

1 vote
Karyna Tyrnavska _SaaSJet
Atlassian Partner
November 18, 2022

@Bryan Tito !

If I understand you correctly, you need an additional form for JSM. If so, I suggest you try out Smart Jira Forms
SaaSJet developed this add-on for dynamic forms. Here you`ll find more about how to add form to customer portal

0 votes
Bryan Tito
Contributor
November 18, 2022

Here is a sample: 

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