Affected Object - Insight Object Schema

[Vasilis Iakovidis]

Hi Community

I need your assistance on this please!

I'm facing an issue when having an affected object custom field to screens, so users can link their affected objects through the portal.

No objects show up to select the affected object. However, in the insight object field configuration, when I remove the Owner.User=${reporter} all objects appear regardless of the owner field.

I don't understand what's wrong with the Filter issue scope (IQL) since I've followed the exact steps this YouTube video is suggesting:
https://www.youtube.com/watch?v=OaQ2OrBqSO4

Something must be wrong related to this: Owner.User=${reporter}

Any insight into this issue would be greatly appreciated.

Thank you very much...

[Mark Segall · Accepted solution]

Hi @Vasilis Iakovidis - You may be able to just go with this:

Owner = ${reporter}

[Vasilis Iakovidis]

Fixed it.

The solution is to set the filter to:

Owner=${reporter}