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Auto-assign ticket based on issue type group on client portal

CAO Ngoc Tan May 9, 2022

Hello,

I would like to use automation to assign the tickets base on the group of issue on client portal but I could not find the variable/key to do so.

Do you have any idea or an altenative solution ?

Many thanks

Tan

Capture d’écran 2022-05-09 120823.png

 

1 answer

0 votes
Fontane, Matt December 2, 2024

I too have this question but via the Refined user portal. I've submitted a request to Atlassian support on this. I'll update if something good comes up.

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