Is there a way to automate populating and clearing a field in Assets?
To give some context, we have two fields in Assets - one user dropdown where we specify who the asset is allocated to, the other is 'Status' where we specify if the asset is is in stock or allocated.
I have been asked if we can auto populate the status when the 'allocated to' field is populated, as an asset assigned to someone is clearly allocated.
If this was a 'Work Item' field it would be easy to use an automation rule. Can I do the same in Assets?
The Trigger should be Object, note this trigger can only be use on a global operating rule and the rule needs to be setup from the Automation Global Administration
So you need to be a Jira Admin to setup a rule with this trigger type.
Hello @Joshua Bennett
Yes, you can update asset object via automations.
You will need to do "lookup object" action and look at the object in the work-item.
Then you can update the attribute by doing {{lookupobject.Status}}.
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Hi, but this doesn't concern a work item. This is purely to do with an update in the Asset Database. So what would the trigger be?
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