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Automation : Cannot select any user in "Assign Issue"

alan_treston November 4, 2020

When I try to select a specific user to assign an issue to via an automation it keeps telling me that the user is not present or a deleted user (see screenshot). The use in question is me and I'm the project administrator. Other users that I've added to the project team aren't selectable either. What am I doing wrong? 

 

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3 answers

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alan_treston November 5, 2020

Thanks for the reply. My users were assignable. I figured out that Legacy Automation allows for this but not new automation. 

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Terrell
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November 5, 2020

I have exactly the same problem. Did anyone get a suggestion? This is quite a common issue, please suggest me if you find any solution for it Popeyes Survey

alan_treston November 5, 2020

Hi Terrell, Legacy automation allows for this. On the automation screen there should be an option for "Legacy Automation". Basically does the same thing with a less pretty interface. That works, the new one doesn't. 

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Danyal Iqbal
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November 4, 2020

You need to give the assignabel user permission to the user in the persmission scheme.

alan_treston November 5, 2020

Thanks for the reply. My users were assignable. I figured out that Legacy Automation allows for this but not new automation.

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