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Automation Rule if a custom date field is before date created

KLINGER Servicedesk
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September 26, 2024

I have setup a rule where some steps shall be executed if the following condition is true

{{customfield_10075.isAfter{{issue.created}}

I can change After with Before and in both cases the steps will be executed.

 

Why?

 

 

2 answers

1 vote
Giulia Caberlotto
Contributor
September 26, 2024

Hi, 

Could you show us how the rule was setup? 

Would something like this work in your case? You can substiture "less than" with "greater than": 

3.png

1 vote
Max - SwiftSprint dev
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September 26, 2024

@KLINGER Servicedesk ,

 

try to double check the syntax, isAfter(..) is a function and its argument should be in brackets (..), not in curly brackets {..}.

{{now.isAfter(issue.created)}}

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