Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Automation rule map, Rule trigger verification

Aleksejs Kosmatkovs February 11, 2020

Hello, Is there any way to view full list of rules by trigger/project. For example if i would need to know all rules that are triggered when a ticket with specific parameters is created. Or alternatively is there a way to know which rules were triggered during ticket lifetime? 

1 answer

0 votes
Mike Bowen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 12, 2020

HI @Aleksejs Kosmatkovs 

Check out this link: https://support.atlassian.com/jira-service-desk-cloud/docs/debug-automation-rules-in-the-log/ and also look at the side bar to the right, there are a whole bunch of links for automation logs. 

 

-Mike

Aleksejs Kosmatkovs February 20, 2020

Hi @Mike Bowen, that's not really what i was looking for, do you happen to know if there is a way to check which rules are triggered by same trigger? For example if I need to know which rules are triggered when the issue is created n the project, or which rules will trigger when a certain issue field is changed?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events