Automation rules for enterprise management projects do not hit the criteria

[Maiko Tanaka]

Hi there, please help us solve the following problem.

We set JIRA Automation rule as follows,it works in 'Team management Projects',
but not in ’Enterprise management Projects’.

Automation rule:
1. trigger: when comment added
2. JQL:
{{comment.author.accountId}} = {{creator.accountId}}
3. Status Transition

Regards,

[Tobias H]

Hi @Maiko Tanaka and welcome to the community!

Have you tried the "smart value comparison component" instead of using JQL?

Hopefully that will work, let me know how it goes :)