Best Practices for Downgrading Jira Tenant to Free While Retaining Audit Access

[Cristian0791]

A Standard Jira tenant needs to be switched to a Free plan, as it will no longer be in active use but must remain accessible for audit purposes. What is the best approach to achieve this transition while ensuring that all data remains intact and accessible? Are there any specific steps or considerations to be aware of during this process?

[marc -Collabello--Phase Locked-]

In addition to switching to the free plan, I'd do a backup and a data export.  This would allow restoration to a new tenant in the future.