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Billing details required

Narayan Basak
Narayan Basak November 21, 2023

We have extracted the current user list in JIRA Service Management. There are Customer, Customer /User and None. So how do we determine which ones are billed for the current month.

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David Friedrich
David Friedrich
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November 22, 2023

Hi @Narayan Basak ,

in JSM only Agents (=User) are billed. Customers are free.

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