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Board no longer visible in the top left bar

Olivier Rocher October 15, 2024

Hello Team,

Just a quick question.

The Jira Service Management Board is no longer visible in the Top left bar. of our Jira Service Management project

Is there a reason that could explain it ? A priori, no change was done on our side ? How can we have it back ?

I confirm the Board can still be accessed via the URL.

Thank you,

Best regards,

Olivier

boardNoLongerVisible.png

 

2 answers

1 accepted

4 votes
Answer accepted
John Funk
Community Champion
October 15, 2024

Hi Olivier,

Did you check the Project Settings > Features to see if the Board has been turned off? 

Olivier Rocher October 15, 2024

Hello John,

That was it !

Thank you so much!

Best regards,

Olivier

John Funk
Community Champion
October 27, 2024

Great! Glad to hear.

Like Olivier Rocher likes this
0 votes
Mara (bitvoodoo ag)
Rising Star
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October 15, 2024

HI @Olivier Rocher 

Have you tried clicking on the current selected board "KP HelpDesk"? A dropdown should appear where you can search/click for another board. Then you may select the old board.

Best wishes,
Mara

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