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CANNOT ADD OR DELETE CUSTOMERS OR ORGANIZATIONS

ath_ticketing@regency.gr
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December 11, 2024

Hello, when I try to delete an organization I'm getting the error message "Something has gone wrong with your request. If symptoms persist contact your System Administrator."

Although I'm having the Administrators role.

 

1 answer

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Aaron Pavez _ServiceRocket_
Community Champion
December 12, 2024

Hi ath_ticketing@regency.gr 

Only Jira admins can delete organizations. Maybe you are Project Admin?

https://support.atlassian.com/jira-service-management-cloud/docs/delete-an-organization-from-a-site/

Check if you are Jira admin or project admin.

Regards

ath_ticketing@regency.gr
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December 18, 2024

Thank you for your help!

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