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Can I create groups inside of Portal group

Stefan Rodic April 23, 2025

Hey, so I want to connect that on Refined portal. Issue is I have 4 different types of group lets name them by colors: Red, Blue, Green, Yellow

Now, when I hit Red group I will get option to raise a ticket/request. Thing that I want is when I click on Red group, I want to have option for Black, Gold, White inside of that Red group

Is it somehow possible to do that 

2 answers

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4 votes
Answer accepted
Christopher Yen
Community Champion
April 23, 2025

Hi @Stefan Rodic 

I don't believe a 3rd level is possible at the moment unfortunately. I was used to a 3 Tier (Service > Category > Subcategory) navigation prior but had to conform to the Portal Group > Request Type two tier system. The way we make it work currently is using forms we will sometimes have a field that acts like a 3rd tier in the navigation, such as a generic Access request type then an application dropdown field and using that field have conditional form sections show.

0 votes
Lotje Euser
Contributor
May 12, 2025

hey @Stefan Rodic 

Lotje here from the Refined team. Would love to dive into your use case with you. Can you schedule a quick call? I'd be happy to help you create a solution.

Here's my scheduling link.

Kind regards,
Lotje

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